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It is an advanced module that integrates business intelligence to your predictive dialer and extracts maximum connects from your lead set. http://www.ameyosuite.com/parallel-predictive-dialer.php Drishti provide outbound dialing solutions, parallel predictive dialing module, predictive dialer solutions India, parallel predictive dialer in call center, parallel PD etc. http://www.ameyosuite.com/cpa.php Ameyo's pre-integrated CPA ensures high Answering Machine Detection (AMD), SIT Tone (Busy Signals) Detection, and other machine detections to abandon unproductive calls and throw only live human connects to the agents to maximize productivity. http://www.ameyosuite.com/crm.php AMEYO CRM (Customer Relationship Management ) facilitates anticipation and responsiveness of the customer requirements in the right way. It provides unparallel features for data collection and building better channels for communications. http://www.ameyosuite.com/node-flow-designer.php The Ameyo Node Flow Designer is a GUI- based tool for not only developing IVR applications, but also extended communication applications for use in Intelligent Networks of large enterprises and telecom companies. http://www.ameyosuite.com/analyze-it.php Ameyo’s new inbound supervisor interface displays runtime data segregated on various parameters like average call handling time, average wrap-up time, abandoned calls per queue as well as overall resource distribution. http://www.ameyosuite.com/reportika.php Reportika is a Report design tool with a modularized approach towards problem of report designing. It is a tool which brings to user a comprehensive, easy to understand view of the data repositories, thus allowing him to retrieve the data he requires. http://www.ameyosuite.com/digicall-voice-logger.php DigiCall Logger is an ideal digital voice recording solution for any business that demands comprehensive functionality, customizability and efficient management with the highest quality standards. http://www.ameyosuite.com/web-access.php Ameyo Web Access is a browser-based application from the house of Drishti. It is a single window agent workbench specifically designed to provide a simple yet powerful answer to the needs of a call center agent. http://www.ameyosuite.com/broadcast-dialing.php Ameyo's broadcast dialing specializes in political dialing, mortgages, cell phones, satellites, travel, debt, health, and public safety. 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The resultant multichannel agents you create are able to reach the customers from various channels thereby increasing your points of contact. http://www.ameyosuite.com/queue-management.php Queue management from Ameyo allows you to dynamically manage your call queues while prioritizing your customers and offer personalized services. http://www.ameyosuite.com/queue-management.php Queue management from Ameyo allows you to dynamically manage your call queues while prioritizing your customers and offer personalized services. http://www.ameyosuite.com/vq-pass.php Drishti provide virtual queue management solutions, call queuing system, virtual queue system, virtual queuing, virtual queuing tools, virtual queuing of customers, virtual queuing in call centers, queue management India etc. http://www.ameyosuite.com/number-management.php Ameyo allows quick data access and data input. With Ameyo's pre-integrated CRM, your agents can have access to complete customer information including historical data of the customer interaction cycles. http://www.ameyosuite.com/prompt-management.php Ameyo provides a custom CRM interface for the agents where the agent is given the provision to record their personalized scripts and upload it to the IVR as per Supervisor's discretion. http://www.ameyosuite.com/supervision-and-quality.php AMEYO empowers users across levels to keep track of workforce and fully utilize quality monitoring and supervision capabilities in a virtualized environment.