A competitive edge, ideally gained through by being flexible, responsive, cost-effective and ease of use is what enterprises and cc’s alike seek from the technology they implement. Ameyo technology platform ideally suits major interaction processes like customer and technical support, telemarketing and sales, collections, marketing research, surveys, directory services and many more. These processes running on varied scenarios be it a premise based or a hosted setup or either a captive or outsourced CC provide desired value running on Ameyo setup.
Ameyo enables with its rich feature set and innovative technology a shift towards aligning enterprises and CC’s to seek higher revenues. Customer loyalty and brand image can be aptly fostered with superior customer interactions delivered by Ameyo. Service quality is ensured with several inbuilt components like reporting, and supervision and quality monitoring tools.