While offering a holistic interaction management capability with innovative and best in class ACD, IVR, Automated dialer, supervision and quality monitoring tool coupled with reporting and logging features, Ameyo is a highly responsive and adaptive communications solution for enterprises for all sizes and types. With its flexible and hybrid architecture based on MDA, it offers easy scalability and rapid development of features to address unique business requirements. It is easily adaptable to both VoIP and TDM based networks without compromising on the service quality.
Offerings from Ameyo include
- Contact Center Software: Ameyo offers complete inbound, outbound and blended solutions for a wide array of business processes forming the core of a typical contact centre.
- Enterprise Communications Suite: Ameyo offers collaboration capabilities to integrate different departments, workforce, customers, contact center, partners and vendors into a single virtual entity to make an enterprise a SMART enterprise
- Vertical Specific Applications: Ameyo offers customized applications to cater to business specific requirements of different verticals making it a perfect solution of choice