Leveraging the Model Driven Architecture, Ameyo supports the conventional TDM network or the next-generation VoIP telephony environment with equal deft. In case of the TDM deployment, core integrates the ACD and the dialer with the softswitch or a conventional PBX for managing the call flow.

For the calls generated over the VoIP network, the Ameyo supports SIP and manages the calls with the help of media gateways or VoIP provider.