Unlike the multi-boxed approach of legacy contact center solutions, Drishti gives you integrated full-featured communication suites. The disparate systems characteristic of many conventional contact centers exhibited bad interfacing that lead to data duplication, operational inefficiency and high total cost of ownership.

Drishti’s multi-award winning Ameyo suites follow an all-in-one approach leveraging seamless component integration to offer next-generation capabilities for inbound, outbound and blended processes. Ameyo communication suites include pre-integrated core components like ACD, IVR, Dialer, Voice Logger, Reporting, CTI and IP-PBX for a holistic contact management.