An offering packaged to serve varying process scenarios in the domestic CC industry. Best price band along with unmatched extensibility and eased scalability make this offering a sure-shot winner. The entire spectrum of services offered by a typical domestic CC like collections, help-desk management, MR, telesales are ideally served by this innovative solution providing inbound, outbound and blended capabilities. With top of the line and comprehensive features such as ACD (Automatic Call Distributor), IVR (Interactive Voice Response), Outbound Dialer, Voice Logger, Quality Monitoring, CTI, CRM and Reporting Ameyo Standard scores over the competition and provides the best value for money.

•  ACD with Skill-based and Least Cost Routing
•  IVR with call flow configuration
•  Easy-to-use GUI interface
•  CTI with scriptable CRM and Screen Pops
•  Integrated Voice Logger
•  Outbound Dialer with Progressive, Preview, Power and manual dialing